20 Uncomfortable Truths About Marketing
- Bruce Millard
- Oct 31, 2024
- 2 min read

Marketing is often painted as a glamorous blend of creativity and strategy, but the truth is far messier—and sometimes downright absurd. Behind the sleek campaigns and catchy taglines, there’s a whole world of uncomfortable realities that most marketers would rather sweep under the rug. From best practices that are anything but groundbreaking to “innovative” ideas that aren’t really all that innovative, it’s time to take a hard (and humorous) look at what actually moves the needle. Here’s the unfiltered truth about what really matters in marketing—no fluff, no BS, and maybe a little snark to keep it real. (Warning: laughs may be uncomfortable):
If you’re waiting for everyone to be “on board” with a new idea, you’re already behind. Innovation doesn’t ask for a show of hands.
"Best practices" are the participation trophies of marketing. Congrats—you’re officially average with a nice slogan.
Strategy happens in conference rooms with snacks and swivel chairs; tactics are cooked up by the people who actually get their hands dirty. Guess who’s driving the results?
Perfect data ≠ Perfect insight. You’ve got a mountain of spreadsheets, and still, you’re guessing. Try talking to a real human.
Marketing meetings are like idea graveyards. The more people at the table, the faster good ideas die—and someone’s always pushing for more chairs.
Marketers can launch 100 campaigns in a week but would rather get a root canal than kill a failing project. Cut the dead weight already!
You’re not “creating a movement” with your product launch. Most people see an ad and then immediately forget it. Be memorable or be forgotten.
Marketers love solutions the way cats love laser pointers. But the real value? Figuring out what in the world we’re actually trying to solve.
The real budget-burner isn’t your big-ticket ad; it’s hiring that one guy who says “disruptive” 45 times before lunch.
Your fancy customer journey map? Fiction. Everyone’s journey is basically “got curious, got distracted, bought something on a whim.”
Good marketing makes customers. Epic marketing makes them die-hard fans who’d tattoo your logo on their arm. Aspire to tattoo-level dedication.
“Real-time data” sounds cool until you realize it’s just feeding your ADD. Sometimes, you just need to take a breath and trust your gut.
If your brilliant idea doesn’t make someone’s eye twitch, you’re not trying hard enough. Comfort is the enemy of greatness.
"Going viral" isn’t a strategy; it’s a fluke. Stop building your campaigns around lightning striking twice.
No, the world does not revolve around your brand. People care more about their avocado toast than your “groundbreaking” product update.
Vanity metrics are the glitter of marketing. They look pretty, they’re everywhere, and they don’t pay the bills.
Great content is like a mullet: business up front, party in the back. If you’re not at least a little entertaining, don’t be surprised when they tune you out.
Customers are real people with attention spans shorter thana goldfish. So, yeah, maybe rethink that “deep dive” email.
Trying to appeal to everyone? Bold move. Just know that’s the fast track to appealing to absolutely no one. Find your crowd, then obsess over them like a fangirl at a concert.
Your brand story? Only you and your mom care that much. Customers just want to know what’s in it for them.
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